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User Support Technician

Job Description

Job Details

·         Mississauga L5N 3W4 ON

·         Salary $35/Hour

·         Vacancies: 1 Vacancy

·         Terms of Employment Permanent, Full time 30 Hours/Week

·         Start date As soon as possible

·         Employment conditions: Day, Early morning, Evening, Morning, On Call

Overview
Languages
English

Education
College/CEGEP
Experience
1 year to less than 2 years

On the road

Work locations may vary. Frequent or constant travel is required from the employee.

Work setting
General office
Private sector
Responsibilities
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Manage incidents
Experience and specialization
Computer and technology knowledge
Android
iOS
Networking hardware
Intranet
Internet
Servers
Desktop applications
File management software
Security software
Word processing software
Presentation software
Mail server software
Communication software
Image editing software
Mac OS
MS Office
MS Windows
TCP/IP
Wireless networks
Additional information
Transportation/travel information
Own transportation
Own vehicle
Valid driver’s license
Travel expenses paid by employer
Benefits
Financial benefits
Gasoline paid
Other benefits
Parking available

How to apply
By email
petro.mississauga1@gmail.com

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