Company Profile
“SMC Group of Companies Inc.” is currently looking for passionate, self-driven “Tow Truck
Driver” to join their team. The ideal candidate will have previous experience working in the
related position and knowledge about the position.
Company: SMC Group of Companies Inc.
Job Title: Tow Truck Driver
Location: 92 Bentley Avenue, Ottawa, ON, K2E 6T9
Status: Regular; Permanent; Full-time (1 Vacancy)
Start Date: As soon as possible
Salary: $34.10 per hour
Hours: 30 to 35 hours/Week
Work Setting: On-site
Job Description: The Tow Truck Driver is responsible to perform the following duties and
responsibilities:
• Drive and operate tow trucks to move vehicles that are damaged or not working to a repair
shops, impound lots or other designated locations
• Attach and secure vehicles to tow trucks using chains, straps, winches or other towing
equipment to prevent damage.
• Respond to roadside assistance requests and service calls from dispatchers or customers.
• Perform pre-trip, en route and post-trip inspections and oversee all aspects of vehicle
• Maintain accurate records of services performed, time logs, and mileage
• Communicate with dispatchers, customers, and other drivers using communication devices
• Provide excellent customer service and ensure the safety of passengers and vehicles during
towing operations
• Perform minor roadside repairs such as changing flat tires, jump-starting batteries, or unlocking
vehicles
• Follow safety procedures and traffic laws while operating the tow truck
• Keep the tow truck clean and in good working condition, report any mechanical issues
Qualification and Professional Skills requirement:
Experience
• At least 7 months of previous experience in the position or related position
Education
• Secondary (high) school graduation certificate
Licenses
Valid commercial driver's license (CDL) with a clean driving record
Valid TSSEA Tow license
Skills & Attributes
Well-organized and skilled approach to customer-service
Strong customer service skills with the ability to interact professionally with clients.
Mechanical knowledge to handle basic vehicle issues like jump-starts and tire changes.
Familiarity with automotive repair is a plus.
Ability to work independently and make sound decisions in high-pressure situations.
Fluent in English and strong verbal and non-verbal communication skills
Ability to work independently and under pressure
Organized, flexible, reliable, effective interpersonal skills
Fast-paced environment, work under pressure, tight deadlines
If you are interested in this opportunity, please forward your resume to info@smctowing.ca
SMC Group of Companies Inc. would like to thank all applicants, however only those who
qualify for an interview will be contacted.