Handle guest complaints promptly and professionally.
Resolve issues arising in the restaurant to ensure smooth and continuous operations.
Schedule work assignments for staff members.
Establish methods and techniques to improve the quality of food preparation and enhance overall customer satisfaction.
Assist in hiring and training staff, and assign duties and responsibilities accordingly.
Monitor inventory and stock levels to ensure adequate supplies.
Coordinate and supervise the activities of employees involved in food preparation and service.
Ensure that food and service meet established quality control standards.
Prepare summaries and reports as required.