Overview
Languages: English
Education: College/CEGEP
Experience: 1 year to less than 2 years
Availability: Day, Early Morning, Evening, Morning, Night, On Call, Overtime, Shift, Weekend
Type of Employment
Full-Time: 35 hours/week
Start: as soon as possible
Vacancy: 1
Salary: $17.25
On site: Work must be completed at the physical location. There is no option to work remotely.
Work site environment
Noisy
Hot
Responsibilities
Tasks
Monitor and supervise the timely arrival of scheduled employees, be aware of unforeseen challenges like scheduling conflicts and see to it the business is adequately staffed
Address customer concerns in reference to products, services rendered or employee interactions
Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces
Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces
Actively seek to resolve any concerns while adhering to the company policy and standards of behavior
Train new hires on the standards and procedures of the company, from how to handle a negative customer experience to how to properly serve customers
Oversee and administer tests to see that all employees have a firm understanding of company policy, such as schedule changes and calling into work
Recognize outstanding employees for exemplary work and call attention to workers that are professional and meet their goals
Additional information
Work conditions and physical capabilities
Fast-paced environment
Standing for extended periods
Walking
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Flexibility
Team player
Initiative