Hotel Night Auditor (NOC 64314)
By Doubletree by Hilton Toronto Downtown
Location: 108 Chestnut St, Toronto, ON, M5G 1R3
Salary: starting at $22.00 / hour (plus night allowance $1 per hour between 11pm to 6am)
Terms of employment: Permanent employment, Full time: 35 to 40 hours / week
Benefits: Group insurance benefits for full-time employees (100% cost covered by employer), discounted team member hotel rate (worldwide team member rate subject to availability), food discount on location
Start date: As soon as possible
Employment conditions: Must be available to work evening, weekend, night and holidays
Education: Secondary (high) school graduation certificate or equivalent experience
Experience: Experience is an asset
Personal suitability: Client focus, Dependability, Efficient communication, and interpersonal skills, Organized, Reliability, Team player
Work conditions and physical capabilities: Attention to detail, Fast-paced environment, Combination of sitting, Standing and walking.
Job Duties and Responsibilities
Prepare all night closing reports for the hotel.
Check in/check out guests and assign rooms.
Process group arrivals and departures.
Take, cancel and change room reservations,
Handle wake-up calls,
Provide information on hotel facilities and services,
Investigate and resolve complaints and claims,
Exchange foreign currency,
Process guests’ departures, calculate charges and receive payments,
Balance cash and complete balance sheets, cash reports and related forms,
Maintain an inventory of vacancies, reservations and room assignments,
Follow emergency and safety procedures,
Clerical duties (i.e. faxing, filing, photocopying),
Answer telephone and relay telephone calls and messages,
Assist clients/guests with special needs,
Perform light housekeeping and cleaning duties around the front desk area,
Provide customer service
How to apply
By email: email@example.com
By mail: Doubletree by Hilton Toronto Downtown, 108 Chestnut St, Toronto, ON M5G 1R3