Housekeepers perform some or all of the following duties:
Sweep, mop, wash, wax and polish floors
Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture
Make beds, change sheets and distribute clean towels and toiletries
Attend to guests’ requests for extra supplies
Stock linen closets and other supplies’ areas
Clean, disinfect and polish kitchen and bathroom fixtures and appliances
Clean and disinfect public areas such as changing rooms, showers and elevators
Pick up debris and empty trash containers
Wash windows, walls and ceilings
Launder clothing & household linens
Report and store lost and found items
May provide basic information on facilities
May handle complaints.
8 permanent positions open at $20.00 to $23.08/hour depending on skill and experience – fulltime – (30 hours to 35 hours/week) and permanent – Sooke Harbour House, 1528 Whiffin Spit Road, Sooke, BC V9Z 0T4; email your resume to hr@sookeharbourhouse; PLEASE DO NOT APPEAR AT THE LOCATION WITHOUT AN APPOINTMENT WITH HR; On-the-job training is provided
HOUSEMAN & DOORMAN
Carry luggage for hotel guests, escort incoming guests to their rooms
Check rooms to ensure they are in order
Offer information regarding features of rooms, services of hotel and points of interest
Assist guests with special needs
Attend to group arrivals and departures
Receive and deliver items and messages for guests
Handle guest complaints and requests and maintain luggage storage areas
Convey travellers’ luggage at railway stations and airports by hand or hand truck and arrange for ground transportation.
Set and clear tables, serve food and beverages, clean outside cabins, make beds, wash dishes and maintain washroom supplies
Ensure customer satisfaction and comfort.
5 permanent positions open at $17.00 to $18.00 per hour depending on skill and experience – full time – (30 hours to 35 hours/week) and permanent – Sooke Harbour House, 1528 Whiffin Spit Road, Sooke, BC V9Z 0T4; email your resume to hr@sookeharbourhouse; PLEASE DO NOT APPEAR AT THE LOCATION WITHOUT AN APPOINTMENT WITH HR; On-the-job training is provided
HOTEL FRONT DESK CLERK
Maintain an inventory of vacancies, reservations and room assignments
Register arriving guests and assign rooms
Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests’ complaints
Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
Present statements of charges to departing guests and receive payment.
2 permanent positions open at $18.50 to $28.00/hour depending on skill and experience – fulltime – (30 to 35 hours/week) and permanent – Sooke Harbour House, 1528 Whiffin Spit Road, Sooke, BC V9Z 0T4; email your resume to employment@sookeharbourhouse.com; PLEASE DO NOT APPEAR AT THE LOCATION WITHOUT AN APPOINTMENT WITH HR; related experience and post secondary education in front desk operations are both helpful.