POSITION SUMMARY
The Food and Beverage Server is a front line professional that welcomes guests, takes menu orders and ensures that guests have a positive experience. The Food and Beverage Server must represent the hotel through excellence in service and hospitality. The Food and Beverage Server is required to maintain a flexible schedule and be available to work shift work including weekends and holidays.
KEY RESPONSIBILITIES
*Greet guests/ patrons cheerfully and promptly
*Present menus and describe menu items, including daily features to customers
*Take and process food & beverage orders in a timely manner
*Advise on menu selections if requested
*Mix and server alcoholic beverages
*Count VLT float
*Pay out VLT winnings to patrons in accordance with government and workplace guidelines
*Serve food and beverages, according to company standards
*Present the bill to guests, ensuring collection of payment
*Cleaning of all areas and equipment
*Side-work as assigned, including, but not limited to:
o Polishing and rolling cutlery
o Fill-ups and stocking of all listed items, daily
REQUIREMENTS
*No formal education required
*Pro Serve (must be 18+)
*Previous experience in a similar role would be an asset
*Excellent English communication – verbal and written
*Possess physical stamina and ability to multi-task
*Ability to work shift work, including weekends and holidays
*Security clearance required upon offer of employment
*Possess sensational customer service philosophy
*Highly organized, results oriented and ability to work in a multi-functional team environment (works well alone and with others)
*In alignment with our Westcorp Values;
o Integrity, Vitality, Accountability, Results, Collaboration, Learning and Innovation
COMPENSATION
*$15.00/ hr, plus gratuities
*Group health benefits plan
*Free Parking
*Company events
*Staff meal discount
SHIFTS
Varied work week – includes weekends and holidays.
Please submit your resume with cover letter, in confidence, to:
Tiffany Thompson
Email: tthompson@neighbourhoodinn.com
Website: www.neighbourhoodinn.com
We thank all applicants for their interest in this career opportunity.
Please note, only those candidates considered for the position will be contacted.