Company: NVA Alpine Management Inc. d.b.a. Alpine Veterinary Medical Center
107 Copper Road
Whitehorse, Yukon
Y1A 2Z7 Canada
Job Title
Customer Service Representative/ Receptionist
NOC: 14101 (Receptionists)
Wage: $27.62 per hour – permanent/full-time (40 hours a week)
Location(s) of work: 107 Copper Road, Whitehorse, Yukon, Y1A 2Z7 Canada
Number of Positions: One (1)
Required Language Skills: English (spoken and written)
Key Responsibilities:
• Greet clients and visitors, and direct them to appropriate contacts or service areas
• Provide basic information to clients and the general public
• Obtain and process information required to deliver customer service
• Operate a switchboard or multi-line telephone system
• Order and maintain office supplies inventory
• Record and relay information accurately
• Schedule and confirm appointments
• Prepare and send invoices
• Receive and process payments
• Perform general clerical duties such as filing, sorting, and distributing mail
• Answer telephone calls and relay messages appropriately
• Calculate and verify billing charges
• Provide directory assistance as needed
• Offer assistance to persons with disabilities
• Perform accurate and timely data entry
• Deliver high-quality customer service
• Sell products and services on a retail basis
Required Skills:
· Over 5 years of experience as a receptionist.
· Works collaboratively with hospital team members.
· Makes decisions confidently and effectively in a fast-paced environment.
· Communicate in a compassionate and professional manner with colleagues and clients.
Benefits:
· Group Benefits: extended medical, paramedical services, vision care, dental, disability, group RRSP, life insurance available through group plan
· Continuing Education Allowance
· Staff discount for you own pets
Contact/ How to Apply: Please send your resume to the following email address indicating ” Alpine Veterinary Medical Center” and “ATTN: Tyler Reid” in the subject line: careers@nvacanada.ca