Customer information service representative job Posted by Employer details: FirstTecPro
FirstTecPro is a prominent computer and IT consulting and services provider in Moose Jaw, Saskatchewan, Canada. We offer a wide range of computer and IT services, including digital services, web development, SEO (Search Engine Optimization) services, SEM (Search Engine Marketing), SMM (Social Media Marketing), Video creation, Phone Systems, Timekeeping Devices, Printing services, and IT Technical Support and Services.
Job details
Location: Moose Jaw, SK S6J 1M6
Salary: $43,680 annually / 35 to 40 hours per Week
Terms of employment Permanent employment Full time
Day, Early Morning, Evening, Morning
Start date: Starts as soon as possible
vacancies: 2 vacancies
Overview
Languages
English
Education
Secondary (high) school graduation certificate
or equivalent experience
Experience
7 months to less than 1 year
Responsibilities
Tasks
Gather, research and prepare communications material
Address customers’ complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Explain the type and cost of services offered
Maintain records and statistics
Perform general office duties
Sell merchandise
Maintain and manage digital database
Answer clients’ inquiries and provide information
Experience and specialization
Computer and technology knowledge
MS Office
MS Project
Quick Books
Spreadsheet
Additional information
Security and safety
Basic security clearance
Bondable
Criminal record check
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Reliability
Team player
Judgement
How to apply By email admin@firsttecpro.com
How-to-apply instructions
Here is what you must include in your application: Cover letter
This job posting includes screening questions. Please answer the following questions when applying:
Are you available for the advertised start date?
Are you currently a student?
Are you currently legally able to work in Canada?
Are you willing to relocate for this position?
Advertised until
Filled